Privacy Policy

Last updated: November 27, 2025

1. Introduction

TickerTalksAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment research platform and services.

2. Information We Collect

Account Information: When you create an account, we collect your email address, name, and authentication credentials.

Payment Information: Payment processing is handled by Stripe. We do not store your credit card numbers. Stripe may collect and store payment information in accordance with their privacy policy.

Usage Data: We automatically collect information about how you interact with our platform, including pages viewed, features used, and time spent on the platform.

Device Information: We may collect information about your device, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you investment signals and notifications (if opted in)
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate our platform (Stripe for payments, Supabase for data storage, Resend for emails)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].